Trying To Download Game Need Help

Hi,

  1. Why won't my surface allow me to download things from the internet? How can i change this without jailbreaking? Although they may need to download an application from the store to be able to play some formats. That's just one situation, there have been numerous cases where I was simply trying too download free games (outside.
  2. If you're having problems when trying to download an Xbox One game or app, you may need to update your console. For example, if you see a “Download stopped” error, you may need to install an update before the download can complete. To see if there’s an update available: Press the Xbox button to open the guide.

Jan 7, 2019 - If your EA games won't download, install, or load using Origin, use. Find the folder for the game you are trying to install, and look for a file.

1) Have you made any changes prior to the issue?

2) Do you receive any error while trying to download?

3) Is the issue confined to all the apps?

4) What Anti-virus do you use?

Method 1: First temporarily disable security software and firewalls and check.

Step 1: Disable Windows firewall.

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a) Press ‘Windows + W’.

b) Type ‘Windows firewall’ and press enter.

c) Select ‘Turn Windows firewall on or off’ and select ‘Turn off the Windows firewall’ for both ‘public network location settings’ and ‘private network location settings’.

Step 2: Disable Windows Defender.

a) Press ‘Windows + W’.

b) Type ‘Defender’ and press enter.

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c) Click on ‘settings’ tab and uncheck ‘Turn on real-time protection’.

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Warning: Antivirus software, Windows Firewall and Windows Defender can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Method 2:

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Please check the date and time according to your region.

Try to reset Store cache and check

•Press Windows logo key + R

•Type “wsreset.exe” on run windows and press enter.

Please let us know the results.